Privacy Policy

Introduction

Denver Willis Consulting (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or engage with our services.

We are the data controller for the purposes of data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of personal information:

Information you provide directly

• Contact details (name, email address, phone number, company name)
• Enquiry details submitted through our contact form
• Information provided during consultations or project work
• Email correspondence with us
• Newsletter subscription preferences

Information collected automatically

• Technical data (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site)
• Cookie data (see our Cookies section below)

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide requested information
• To deliver our consultancy services
• To send you relevant insights and updates (with your consent)
• To improve our website and services
• To comply with legal and regulatory obligations
• To manage our business relationship with you

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us explicit permission (e.g., newsletter subscriptions)
• Contract: Where processing is necessary to fulfil our contractual obligations to you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where we are required to process data by law

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers: Companies that help us deliver our services (e.g., email hosting, website analytics)
• Professional advisers: Lawyers, accountants, or auditors where necessary
• Legal authorities: Where required by law or to protect our legal rights

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:

• Contact enquiries: 2 years from last contact unless you become a client
• Client records: 7 years after project completion (for legal and accounting purposes)
• Newsletter subscribers: Until you unsubscribe
• Website analytics: 26 months

Your Rights

Under data protection legislation, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing for direct marketing or legitimate interests

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device.

Types of cookies we use

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Denver Willis Consulting
3 Tullyreavy Road, Pomeroy, Dungannon
Co. Tyrone, BT70 2RQ
Email: info@denverwillisconsulting.com
Phone: 07704 506 254

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by phone on 0303 123 1113.

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.